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Why switch
StaffSumo and When I Work, honestly compared
A mature product with a deep scheduler. Here is the real difference, and where they lead.
| When I Work | StaffSumo | |
|---|---|---|
| Task completed by | A tick | A live photo, a reading in range, or a note |
| Photo from camera roll | Allowed | Never reachable, by design |
| Manager step | Monitoring | Review queue: approve, or flag with a reason |
| Employee sees the flag | Not shown | At their next punch-in |
| Kiosk identity | Employee ID or email | Numeric PIN, replaced before first real use |
| Location record | Inside or outside a radius | Distance and accuracy both kept |
| Pricing | $2.50 single site, $5 multi, per user | $2 single site, $3 multi, per user |
| Scheduling | Mature and deep | Solid: copy week, open shifts, swaps, auto-assign |
| Team messaging | Built in, delivered by email and text | Workplace channel and group channels, in the app |
A tick is a claim. A photo is evidence. That is the whole of the difference, and it is narrower and sharper than “we do checklists too”.
Where they are ahead of us
If these matter more to you than proof does, they are the better buy and we would rather you knew that now.
Message delivery
Theirs reaches people by email and text, so a message lands without opening anything. Ours is in the app only.
Scheduling depth
Years of edge cases we have not met yet. Ours is solid; theirs is older.
Scale
Two hundred thousand workplaces. If you are running fifty sites, that track record is worth something real.
Start with one shift this week
Put one opening checklist on one location and see what comes back. Your first month is free, no card up front, and your data leaves with you if it is not for you.